Recent changes to support-requests

Descriptor error 6

sukanabar — Sat, 09 Aug 2025 08:32:01 -0000

in 1.22 when there is many small memory apps are opened, and also ClamSentinel is opened during a regular Windows shutdown a message comes, that ClamSentinel blocks a shutdown, and when Cancel is clicked, then a message appears on Descriptor error 6 twice. It does not scan in the meantime.

Invalid commandline option - looks not doing onlice scan

mabra — Mon, 09 Oct 2017 04:09:13 -0000

Hi !

I got this error after installation, if I open "protocol/realtime check":
[This is may attempt to translate this from German to English]

ERROR: Option --move requires a non-empty string argument
ERROR: Can't parse command line options<

I dont understand this, because there is no such option in the configurationfile!
Additionally, I think (or cannot see), if clam sentinal now reallay does an
online scan - my main reason to use it. At least I see the menu (look
into my screenshot from the taskbar).

Any help would be great!
Manfred

#13 Clam sentinel won't load into system tray.

Alexandre Vallières — Fri, 23 Jun 2017 16:24:33 -0000

Oh and also I have Windows 10, so maybe that's an issue...

#13 Clam sentinel won't load into system tray.

Alexandre Vallières — Fri, 23 Jun 2017 01:23:50 -0000

I tried so hard to do as you say (and I know I'm a little late), but my computer is brand new, so I doubt it's the problem, and it won't open the document you attached even after renaming to old Sentinel. I can't install my cloud server on my laptop and I can't even uninstall Sentinel to do it. Please help.

#20 how to configure proxy settings in clamsentinel

FredFF — Sat, 26 Dec 2015 13:39:45 -0000

Hi Robert,
Thanks for your kind and quick answer, even if it's not really conclusive.
Have a nice day
best reagrds
Fred

how to configure proxy settings in clamsentinel

FredFF — Thu, 24 Dec 2015 09:37:46 -0000

Hello and Merry Christmas!
Congratulations for your great work on clamsentinel.
Is there a way to configure proxy settings (with authentification login/password) in clamsentinel?
The update feature does not work without such a setting.
Best regards
Fred

#18 clamscan using too much cpu with clam sentinel?

pigeonpower — Wed, 04 Mar 2015 20:26:51 -0000

Can i send you the logs i took a look at them but dont know what to do?

Disabling mapped drive scanning on login

Arlester Christian — Tue, 03 Mar 2015 10:35:31 -0000

Is there a way to disable the drive mapping scan detection? With us, every drive that maps on login asks you if you want to scan for viruses.

clamscan using too much cpu with clam sentinel?

pigeonpower — Tue, 03 Mar 2015 04:55:15 -0000

I am using latest clam sentinel 1.22 with 0.98.6 clamwin. My problem is that i noticed that my pc is hardly ever idle in cpu usage meaning that a lot of times 20% +cpu usage is always like that. I looked in taskmanager and it seems that clamscan.exe sometimes runs every 7 seconds, goes away, and then comes up again. I stopped clamsentinel from the menu and it stopped the clamscan.exe from running. So how can i keep clamsentinel running without this extra process runnning which is taking up too much cpu and memory? Thanks for any good replies. Note i am running this on win 8.1 pro 32 bit atom 3735f and 2gb ram 32gb ssd.

False Positive on UltreDefrag

aplatypus — Fri, 02 Jan 2015 08:48:31 -0000

Sentinel quarantines ultradefrag tool. This is an essential tool. Is there some option to confirm Ultradefrag is "good"?