RSS Owl | RSS / RDF / Atom Feed Reader

Best in class online service desk software. Offer your customers world-class services with ServiceDesk Plus Cloud, the easy-to-use SaaS service desk software from ManageEngine, the IT management division of Zoho. Track and manage IT tickets efficiently, resolve issues faster, and ensure end-user satisfaction with the cloud-based IT ticketing system used by over 100,000 IT service desks worldwide. Manage the complete life cycle of IT incidents, problems, changes, and projects with out of the box ITIL workflows. Create support SLAs, define escalation levels, and ensure compliance. Automate ticket dispatch, categorization, classification, and assignment based on predefined business rules, and set up notifications and alerts for timely ticket resolution. Reduce walk ins and unnecessary tickets by giving your users more control. Enable end users to access IT services through your service catalog in the self-service portal. Help users create and track tickets and search for solutions.

Platform Independent Managed File Transfer Server. JSCAPE is the perfect solution for businesses and government agencies looking to centralize your processes and provide secure, seamless and reliable file transfers. Meet all compliance regulations including PCI DSS, SOX, HIPAA and GLBA.

Grow, thrive, and compete in a global marketplace with Kinetic—an industry-tailored, cognitive ERP that helps you work smarter and stay connected.

TFY unifies applicant tracking, team onboarding, compliance, contractor payments, and billing automation in a single, powerful platform, eliminating the need for multiple disconnected tools.

Cloud SQL manages your databases so you don't have to, so your business can run without disruption. It automates all your backups, replication, patches, encryption, and storage capacity increases to give your applications the reliability, scalability, and security they need.