TeamViewer

Pros: Reliable software with remote support

Very fast and efficient with file transfer.

The calls are of high quality with video conferencing.

Cons: Reliable software with remote support and easy to connect.

Overall: Connection is simple and more secure.

Quite effective with remote support.

More reliable with video conferencing and user friendly.

Pros: Sometimes you need help with using a complicated software and you just can't get it explained well enough via any other way. I was in such a situation when my lab got a new advanced microscope and the control software was so complicated we had to get the manufacturer / vendor to walk us through it remotely with Teamviewer.

Cons: There are very real security risks to allowing full control of your computer from a remote location, and this cannot be stressed enough - you should only use it with a trusted person.

Overall: It definitely is useful, but you also really need to be careful not to allow an untrusted person use TeamViewer because it allows full remote access to your computer.

Pros: #1- TeamViewer is also available on the mobile platform.
#2- Very simple to connect and control desktop screen remotely.
#3- Easy to transfer file when connected.

Cons: #1- We had a very positive overall experience with it.

Overall: TeamViewer is a wonderful remote desktop screen sharing and control tool. We use this platform when working on remote projects to get access to our team desktop. It's a simple and powerful desktop remote control.

Pros: It have made it easy with remote assistance.
Friendly user interface and great customer support.
More convenient with file transfer.

Cons: Best remote support software but when network is down it disconnects.

Overall: User interface is good which makes it easy to configure.
Reliable with file transfer which is very fast.
Screen sharing have made it easy to train teams at different locations.

Pros: Video conferencing is more convenient with very high quality calls.
Reliable with remote support.
It's very fast with file transfer.

Cons: The software when the internet is down is just disconnect.

Overall: More intuitive and user friendly software.

Have high quality calls with video conferencing.

It's more fast to transfer files.

Pros: It's very easy to install and configure.
very fast with file transfer.
It's easy to connect with other users.
Great customer support.

Cons: Faster with file transfer and easy to share files.

Overall: Great customer support.
It's very easy to install and configure.
Faster with file transfer.
Effective with video conferencing with clients from anywhere.

Pros: Remote support makes it effective with while supporting computer users.
File transfer is more effective.
Reliable with screen sharing which makes it easy with training

Cons: User friendly interface and reliable with remote support.

Overall: The customer support is brilliant.
Screen sharing is effective with training.
Great with remote support for the company users which helps to support them remotely.

Pros: TeamViewer is complete remote desktop software, featuring many extra features, which are vital in Remote desktop management. Some of the features are -
1. Remote Device Control.
2. Remote File sharing
3. Supports Cross-Platforms device.
4. Supports Video conferencing.
5. Most of the required features are available in Free version too.

Cons: This software is always worked for me whenever i need it. No complain at all

Overall: TeamViewer is very easy and helpful software, always worked when i need it most. Can control unattended Desktop or server. Even can share files between devices. It supports cross platform, Even can access your Desktop/Notebook through your mobile devices. Can be used to control the remote device as well as attached peripherals eg.- Printer. Provision to set manage access per user basis. Very smooth user experience.

Pros: (+) Transfer of files from the remote computer.
(+) Secure connection.
(+) Video calling option with chat.
(+) Real-time connection depending on the internet connection.
(+) Good recording

Cons: (-) Call drop off, stability issues.
(-) Unavailability at peak working hours.
(-) Drop in frame rate at times of high demand

Overall: I am using TeamViewer for almost 5 years now. It always helps me in resolving my software issue without actually going out to the workshop. It helped me on various occasions where travel is reduced to almost zero.

I would for sure recommend TeamViewer to a small team of support personnel but a large team would require some more advanced tools with more licenses. Sometimes TeamViewer faces issues opening a session once another user just logged off from a session. Overall, it's a workable product that is widely used but more suited for small teams.

Pros: - Secure connection with UserID and password.
- One can also record their session.
- Voice and Video call is possible while sharing.
- Chat feature is also helpful sometimes.

Cons: - It runs in the background even after exiting the software, so someone can snoop around when your device is left unattended.

Overall: I use TeamViewer whenever my parents need help with their PC. Since, I don't live with them, I use TeamViewer to remotely access their PC and solve their problem.

Pros: Easy to use even for new clients.
Reliable and secure with encryption.
Password protection.
Works well even on mobile.
Recording feature.
Supports all major platforms.

Cons: Version specific - both systems must be on same version to connect.
Subscription model.

Overall: TeamViewer is the ideal and simple remote access and support tool. It helps you seamlessly access remote systems across the globe with little to no effort.

Pros: It allows remote control of a computer that is in a remote location.
It has security features, so that not just anyone can remotely log into the PC at any time.
There's a file transfer feature, which allows for transfer of files securely.
There is very little lag between the two PCs.

Cons: If the person has a different version to you, then it makes it a bit of hassle to connect.

Overall: TeamViewer is a great program to use for remote support. Definitely recommend it for IT administrators.

Pros: What I like best is having the ease of someone being able to solve my computer issues remotely and quickly.

Cons: The numbers are complex and hard to remember, but doable.

Overall: Being a small non profit and not being able to staff an IT person, it is great to let them do the work remotely.

Pros: Super easy way to login and access others computers when you're trying to help troubleshoot and provide support.

Cons: Access can be tough when someone isn't sure how to set it up.

Overall: Overall it's a great tool and they do have a free option if you're using it for personal instead of commercial.

Pros: Remote control is easy. We can even chat with the other while connected remotely. We can fix the users problems without going to the user directly.

Cons: Everything went well while I used the software. I like it, so no disadvantages.

Overall: It's a very good software for remote control and screen sharing. Free trial version is also available. Premium version also very good.

Pros: Good interface.
Works even behind proxies.
Cross-Platform.
We can even chat while the connection is on.

Cons: The connection gets terminated sometimes.
Faced authentication problems a couple of times.
It showed private IP though I was connected to the internet.

Overall: Best software for remote connections and desktop sharing. Though I've only used the free version, I like this one.

Pros: Easy for even non computer savvy people to get started with. Secure connection and peace of mind that you will always know when someone is remotely connected. Chat feature is great too when remote troubleshooting.

Cons: Software updates can sometimes be a pain because if the versions don't match you can't update clients remotely.

Overall: I use this for personal purposes between family members so that I can help them out with their computer needs (I worked in IT for a number of years). My elderly parents love the ability for me to just remote in and fix things for them.

Pros: Works across several platforms. Has been reliable for me for years.

Cons: I wish the Android app had a better user interface so that it is more convenient to use on a small screen.

Overall: Great piece of software. The desktop apps work like a charm, but mobile apps could use some refining.

Pros: Ease-of-use is just perfect - advise the person you're trying to help to give you their ID and passcode and boom, you're right there with them remote controlling their PC.

Cons: There's not much to dislike other than the ever-present freeware popup, but that's understandable given the nonexistent pricing for free users.

Overall: Great software for remotely helping people with PC issues.

Pros: The best solution for remote based connectivity. I am using since 2018 and it consumes 25 MB - 50 MB per hour. It is considerable along with uninterrupted service. Internet speed of roughly 50 kbps should be good enough for general use.

Cons: Seems price range little high. Though, worth to use.

Overall: All scale of vendors can make use of this. Reliability and robustness are good in current version of Teamviewer.