Audience

Companies of all sizes seeking a solution to manage their conferencing and messaging operations

About AT&T Office@Hand

A flexible cloud-based solution that provides voice, fax, text messaging, and audio and video conferencing so workers can be more productive in the office or on the go. Let employees work virtually anywhere from smartphones, tablets, softphones or desktop IP phones and enhance their ability to connect with their customers. Utilize just one number to connect callers with the right person to help ensure your customers can always reach you. Leverage instant local numbers, toll-free access, internet fax, and time of day service. Take advantage of a single solution that provides video meetings and online collaboration. Avoid maintenance, software, setup, and support fees, and CapEx with a cloud-based service. Enjoy an easy-to-use phone, fax, messaging and conferencing system that lets you spend more time serving customers, not managing communications. Get up to 3 company numbers for your business: a local main number, a toll-free number, and a local number for faxes.

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Pricing

Starting Price:
$25.40 per month

Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5
More Reviews Write a Review

Company Information

AT&T
Founded: 1983
United States
www.business.att.com/products/office-at-hand.html

Videos and Screen Captures

Play Video AT&T Office@Hand Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Videos
Support
Phone Support
Online

AT&T Office@Hand Frequently Asked Questions

Q: What kinds of users and organization types does AT&T Office@Hand work with?
Q: What languages does AT&T Office@Hand support in their product?
Q: What kind of support options does AT&T Office@Hand offer?
Q: What other applications or services does AT&T Office@Hand integrate with?
Q: What type of training does AT&T Office@Hand provide?
Q: How much does AT&T Office@Hand cost?

AT&T Office@Hand Product Features

Business Phone Systems

Call Recording
Web Conferencing
Call Routing
Call Monitoring
Employee Directory
Mobile Access
Virtual Call Center
IVR / Voice Recognition
Call Logging

Business VoIP

Call Recording
Encryption
Contact Management
Call Parking
Voice Quality Enhancement
SIP Trunking
Unified Communications
Ring Groups
IVR / Voice Recognition

Cloud PBX

Call Recording
Web Conferencing
Call Routing
Virtual Extensions
SIP Trunking
Ring Groups
IVR / Voice Recognition

Employee Communication Tools

Audio / Video Conferencing
File Sharing
Activity / News Feed
Knowledge Management
Blogs
Employee Directory
Event Calendar
Surveys & Feedback
Newsletter Management
Chat / Messaging

Internal Communications

Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Voice Chat
Video Chat
App Integration
Telephony
Blogs

Online Fax

Mobile Access
Toll Free Numbers
Local Phone Numbers
Cloud Storage
Electronic Signature
Fax via Email
Large File Support
Alerts / Notifications
HIPAA Compliant

Remote Work

Collaboration
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Remote Access
Remote Support
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing
Screen Sharing
Credential Management
Project Management

Team Communication

Calendar Management
Discussion Threads
File Sharing
Video Conferencing
Search
Push Notifications
Task Management
Surveys & Feedback
Activity / News Feed
Chat / Messaging
Audio Calls
Mobile Access

Unified Communications

Calendar Management
Audio / Video Conferencing
File Sharing
Call Recording
Multi-User Collaboration
Call Routing
Fax Management
Mobile Access
Chat / Messaging
Voice Mail

Video Conferencing

Whiteboard
On-Demand Webcasting
Electronic Hand Raising
Two-Way Audio & Video
Record & Playback Ability
Presentation Streaming
Private Chat
Video Conferencing
Real-Time Chat
Presentation Tools
Screen Sharing
Mobile Access

Web Conferencing

Whiteboard
On-Demand Webcasting
Electronic Hand Raising
Two-Way Audio & Video
Record & Playback Ability
Presentation Streaming
Private Chat
Video Conferencing
Real-Time Chat
Presentation Tools
Screen Sharing
Mobile Access

AT&T Office@Hand Verified User Reviews

Write a Review
  • LAURA D.
    Personal Secretary
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Avoid this service!"

    Posted 2026-04-09

    Pros: Nothing!

    Cons: One month into this service and we have had nothing but problems! No one showed up for the onboarding meeting that they scheduled, no one correctly ported the phone numbers, we had to have our answering service take out calls for one week because we couldn't receive phone calls, the calls do not ring to all office phones, lack of knowledge with technical support and customer service does not exist! We are regretting ever signing up for this service!

    Overall: Terrible and stressful! We have missed customer calls due to poor service from AT&T Office@Hand. We have no customer service support or technical help!

    Read More...
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