Audience
Companies wanting an all-inclusive customer service platform to improve their support team
About HaloCRM
HaloCRM is omnichannel customer service software, designed for teams looking to drive greater efficiency when handling customer inquiries. HaloCRM offers an intuitive platform for customer-facing teams to manage conversations from any channel. The platform will ingest customer conversations from Twitter, Facebook, Facebook Messenger, email, SMS, chat, phone calls, and more, eliminating the possibility of missed inquiries, and improving customer satisfaction by opening more channels of communication. HaloCRM lets you provide support anywhere, keeping customers happy and connected through email, text, chat, voice, and more. With powerful out-of-the-box workflows and easy drag-and-drop configuration, HaloCRM can handle it all. HaloCRM will make it easier to prioritize and respond to customers with one unified support desk, complete with customer context built-in to facilitate better conversation tracking.
Other Popular Alternatives & Related Software
Fidelis Halo
Fidelis Halo is a unified, SaaS-based cloud security platform that automates cloud computing security controls and compliance across servers, containers, and IaaS in any public, private, hybrid, and multi-cloud environment. With over 20,000 pre-configured rules and more than 150 policy templates that cover standards such as PCI, CIS, HIPAA, SOC, and DISA STIGs for IaaS services, Halo’s extensive automation capabilities streamline and accelerate workflows between InfoSec and DevOps. The comprehensive, bi-directional Halo API, developer SDK, and toolkit automate your security and compliance controls into your DevOps toolchain to identify critical vulnerabilities so they can be remediated prior to production. The free edition of Halo Cloud Secure includes full access to the Halo Cloud Secure CSPM service for up to 10 cloud service accounts across any mix of AWS, Azure, and GCP, at no cost to you, ever. Sign up now and start your journey to fully automated cloud security!
Learn more
Halo
Halo is a robust, all-in-one-platform that combines automated data integration, visualization, and supply chain analytics, enabling organizations to grow, gain a competitive advantage, and increase customer satisfaction. With Halo, diverse internal and external data sources are consolidated into a single data warehouse, giving businesses the ability to quickly build their reports and link elements from each data source for more precise supply chain planning. Halo can be deployed on-premise, in the cloud, or in a hybrid environment.
Learn more
HaloPSA
HaloPSA is a modern and intuitive Professional Services Automation (PSA) solution, designed for Service Providers. With HaloPSA’s cloud platform, manage your entire business, modernise your customer experience and automate your service.
As an all-inclusive platform, take advantage of all the features including Billing, Project Management, Reporting, time tracking and much more. Furthermore, take advantage of over 50 integrations to centralise your systems.
Overall, HaloPSA is trusted by 100,000+ teams from 50+ countries, including global organisations such as Atos, NEC and Gijima.
Learn more
Halo Wallet
From tracking the wallet activity of smart addresses to earning crypto and everything in between with Halo Wallet. Halo Wallet supports smart wallet tracking. Follow wallets and track their on-chain activities with a human-friendly social feed. Enhance your NFT pass by contributing to our ecosystem and unlock your full potential. Halo Wallet has successfully integrated with Lens Protocol. Gain access to the content posted by other users on Lens by connecting to your Lens profile NFT. Your all-in-one crypto wallet. Seamlessly buy, sell, and manage your tokens with the mobile app and Chrome extension of Halo Wallet. It is totally secure, convenient, and swift. Halo Wallet is your best Web3 portfolio tracker that covers all tokens, DeFi protocols, and NFTs across multiple chains. Halo Wallet is a self-custody social wallet that ensures your assets and data are private and secure.
Learn more
Pricing
Starting Price:
£59 per user per month
Pricing Details:
All inclusive - no tiered options.
Price per user decreases as you grow
Price per user decreases as you grow
Free Trial:
Free Trial available.
Company Information
HaloCRM
United Kingdom
halocrm.io
Videos and Screen Captures
Other Useful Business Software
SoftCo: Enterprise Invoice and P2P Automation Software
SoftCo Accounts Payable Automation processes all PO and non-PO supplier invoices electronically from capture and matching through to invoice approval and query management. SoftCoAP delivers unparalleled touchless automation by embedding AI across matching, coding, routing, and exception handling to minimize the number of supplier invoices requiring manual intervention. The result is 89% processing savings, supported by a context-aware AI Assistant that helps users understand exceptions, answer questions, and take the right action faster.
Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Chromebook
On-Premises
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online
HaloCRM Frequently Asked Questions
HaloCRM Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Customer Service
Alerts / Escalation
Appointment Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Call Center Management
