Userback
Userback is the leading user feedback and bug tracking solution for software teams looking to understand users and build better products.
With Userback, you can collect metadata-enriched visual feedback and gain deep insights into your user's sentiment and behavior with in-app surveys like NPS, CES, and CSAT metrics. Add deep context to any piece of feedback via full session replay features.
Create user segments and track every user from the moment they log in. Survey only the cohorts that are important to you and understand your user experiences throughout the entire lifecycle from trial to churn.
Wrap it all up with branded feature portals, and public roadmaps, and a centralized location for all your feedback to reduce feedback overhead by 70% and increase feedback closure times by 10X.
No code? No problem. Start instantly with a code-free browser extension, perfect for internal QA and bug tracking.
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Scout Monitoring
Scout Monitoring is Application Performance Monitoring (APM) that finds what you can't see in charts.
Scout APM is application performance monitoring that streamlines troubleshooting by helping developers find and fix performance issues before customers ever see them. With real-time alerting, a developer-centric UI, and tracing logic that ties bottlenecks directly to source code, Scout APM helps you spend less time debugging and more time building a great product.
Quickly identify, prioritize, and resolve performance problems – memory bloat, N+1 queries, slow database queries, and more – with an agent that instruments the dependencies you need at a fraction of the overhead.
Scout APM is built for developers, by developers, and monitors Ruby, PHP, Python, Node.js, and Elixir applications.
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Telepresence
Telepresence streamlines your local development process, enabling immediate feedback. You can launch your local environment on your laptop, equipped with your preferred tools, while Telepresence seamlessly connects them to the microservices and test databases they rely on. It simplifies and expedites collaborative development, debugging, and testing within Kubernetes environments by establishing a seamless connection between your local machine and shared remote Kubernetes clusters.
Why Telepresence:
Faster feedback loops: Spend less time building, containerizing, and deploying code. Get immediate feedback on code changes by running your service in the cloud from your local machine.
Shift testing left: Create a remote-to-local debugging experience. Catch bugs pre-production without the configuration headache of remote debugging.
Deliver better, faster user experience: Get new features and applications into the hands of users faster and more frequently.
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Multiplayer
Multiplayer records full-stack sessions. Where traditional recordings stop at the UI, we go deeper. We capture the entire stack (frontend screens, backend traces, logs, metrics, and full request/response content and headers) all correlated, enriched, and AI-ready.
We offer three recording modes:
- On-demand (browser extension, widget, or SDK)
- Continuous (no repro steps are needed)
- Remote (when users don’t notice or report an issue)
Once a session is captured, you can annotate directly on screenshots, API calls, and traces, share it as a complete bug report, or even feed the context into AI tools (via MCP server) to generate fixes or build new features.
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