Audience

Companies interested in a co-browsing support solution to engage their customers and increase their satisfaction

About Median Cobrowse

Turn your customers into Raving Fans with Screen Share enabled support. Reduce support time up to 82% in minutes. Increase customer satisfaction with real time resolution. Transform your support team into a profit center. Providing support is easy when you can see what your customers see and can guild them to a solution. With Median, you can watch any of your website visitors interact with your website in real time. If someone has an issue simply join their session, put your mouse on their screen, and show them the way. Save years of support time, stop asking customers to describe their problems, and prevent future support request with one click screen share. Get Started Free To make it even easier, Median is fully integrated with 12 of the most popular chat tools available. Go from chat to screen share with the click of a button. Easy, Interactive, screen share is just a click away when the Median code is installed on your website.

Pricing

Starting Price:
$50 per month
Free Trial:
Free Trial available.

Integrations

API:
Yes, Median Cobrowse offers API access

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Median
Founded: 2017
United States
www.hellomedian.com

Videos and Screen Captures

Median Cobrowse Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Videos
Support
Online

Median Cobrowse Frequently Asked Questions

Q: What kinds of users and organization types does Median Cobrowse work with?
Q: What languages does Median Cobrowse support in their product?
Q: What kind of support options does Median Cobrowse offer?
Q: What other applications or services does Median Cobrowse integrate with?
Q: Does Median Cobrowse have an API?
Q: What type of training does Median Cobrowse provide?
Q: Does Median Cobrowse offer a free trial?
Q: How much does Median Cobrowse cost?

Median Cobrowse Product Features

Remote Support

Live Chat
Diagnostic Tools
File Transfer
Remote Control
Session Recording
Session Transfer
Screen Sharing
Surveys & Feedback
Real-time Chat

Screen Sharing

Annotations / Drawing Tools
Mobile Screen Sharing
Screen Capture
Screen Recording
Desktop / Browser Sharing
Presenter Control Management
Screen Mirroring
Remote Control