Paessler PRTG

Pros: The product has been on the market for years. It remains stable and continues to offer more features. PRTG support is excellent.

Cons: Although it is a good product. The price is too high for medium-sized companies.

Overall: In total, the product is quite good and with enough possibilities to expand all the monitoring cases.

Pros: PRTG is an extremely useful monitoring tool with a seemingly endless range of functions, at least once out of the realm of "the possible" is felt here no limit, because you can somehow bend everything to your liking, and if you ever get stuck, Paessler's support conjures a BETA sensor out of the bag, and you are provided with what you would like. Properly exposed, and sensibly configured and maintained, hardly any wishes remain unfulfilled, and if they do, they are at least of an exotic nature, and somehow the girls and guys from the support department manage to bend an existing sensor so that it can be monitored after all.

Cons: Sometimes I am a bit overwhelmed because of the clearly winding paths to the goal, and here a much more extensive knowledge base would be much more helpful, but as already mentioned, the support helps you with almost all questions, so that you ultimately get to your goal.

From a certain performance level, i.e. > 1,000 active sensors, the sheet metal under the PRTG core should be well performing and have a really fast network connection to the probes, otherwise the whole thing becomes a bit sluggish.

Overall: Good product, very good support (extremely important!), and in the standards area, a pretty complete portfolio in terms of scope of services.

Pros: * The 100 sensor Free Licence is so good that I use PRTG in community volunteer work for very small system monitoring applications.
* The ease of adding devices, automatically discovering them and alerting set on threholds that I can control is fantastic.
* The ability to store comments in the Sensors, Devices and branches of the Hierarchy tree is brilliant. We often use PRTG as a knowledge repository for comments and pertinent information about a site or system.
* The flexibility to easily rearrange items and modify the setup is brilliant
* I love having a GUI Desktop app as well as the Web interface to use

Cons: * The web interface is difficult to use for very large deployments, but the Desktop app does a brilliant job, so it doesn't matter really!

Overall: PRTG is a tool that is critical to my daily work in infrastructure. I could not do the job I do without it.
PRTG is so useful, I use PRTG in both my work and personal life in order to give me the insight I need to support my users with the quickest possible turnaround.
PRTG makes me look like a super hero because I have my finger on the pulse and have all the information I need at my fingertips.
I can't rate PRTG Network Monitor highly enough, I highly recommend.

Pros: PRTG impresses with intuitive setup, comprehensive monitoring, customizable alerts, and insightful reports.
Better integration with OT world and great performances.
A must for network admins!

Cons: The price should be slightly lower in order to allow it to be sold even to small companies that need overall monitoring.

Overall: Overall the product is very performing and easy to install and use through the wizards it is possible to add different types of sensors and you don't have to worry about installing particular MIB packages to monitor the most common types of hardware.

Pros: PRTG Network Monitor is a game-changer for network management. Its intuitive interface, comprehensive features, and real-time alerts make it the ideal tool for IT professionals. Monitoring network health has never been this efficient and stress-free. Highly recommended!

Cons: PRTG Network Monitor lacks some advanced customization options, and the pricing can be a bit steep for smaller businesses.

Overall: PRTG Network Monitor is a robust and user-friendly network monitoring solution. Its intuitive interface, extensive feature set, and real-time alerts make it an invaluable tool for IT admins. However, it may lack some advanced customization options, and the pricing could be a concern for smaller businesses. Despite these minor drawbacks, PRTG Network Monitor's reliability and efficiency make it a top choice for managing and maintaining networks of any size. Whether you are a seasoned network professional or just starting, PRTG Network Monitor will simplify your monitoring tasks and ensure the optimal performance of your network infrastructure.

Pros: Easy configuration, optimal trial period that permit in unlimited way to add all sensors necessary to monitor your network.

Cons: The fact that it is currently only available to host on windows is a bit a draw back. Say this however the currently development into a Linux based system is showing promise.

Overall: Easy installation, easy config. Many sensors. Customizable. Best snmp monitoring, Best Netflow. Software ok.

Pros: Easy configuration, optimal trial period that permit in unlimited way to add all sensors necessary to monitor your network.

Cons: The price could be a bit lower for the support service offered (KB, online guide, webinar and only mail NBD support.

Overall: Compared to completely free platforms such as Nagios or Cacti, PRTG offers the possibility of having a ready-to-use product with all the sensor libraries needed to monitor the network at 360 degrees and now also industrial environments.

Pros: Easy to use and incredibly powerful monitoring tool. I’ve been using it to monitor and extensive UK wide network for the last 8+ years.
Their new invitations keep the software relevant and always pushing forward.
Support for the couple of times that i’ve had to use it have been quick to respond, with the softwares ability to attach diagnostics directly from the admin panel it reduces the need for lengthy interactions collecting data, getting us to a resolution much quicker.

Cons: The fact that it is currently only available to host on windows is a bit a draw back. Say this however the currently development into a linux based system is showing promise.

Overall: Overall great software to use, easy to navigate and provides a comprehensive overview of many key networking resources.

Pros: - Easy and intuitive to use
- Easy to get started
- Very, and I do mean VERY many ways to use, lot of Out of the box manufacturers supported.
- User and rights management with AD groups
- Easy to expand
- Easy to maintain from software point of view (Updates)
- Excellent customer service

Cons: - Advice to test and plan ahead the structure, it will expand, once You get hold of it
- Also plan the rights and access part to Your devices. Use good passwords and plan ahead.

Overall: - Very good choice for vast variety of monitoring purposes.
- Fulfills needs from simple solution to extremely complex monitoring

Pros: A very fast attention to our requirements, and a paramount attention from presales team, they understanding perfectly our needs and provide us a fast answer.

Cons: When we receive a quote Paessler made a retrofit for some unexpected charges.

Overall: Technically is a great solution with a nice support, the Paessler team help us very fast and solve our problem asap.

Pros: Easy to use.
Simple to deploy and maintain.
Android and IOS app.
Good permissioning and MAPs for monitor.
Simple integration.

Cons: Couldn't be installed on Linux.
Cluster could work as active-backup and sync databases.

Overall: The software is incredibly complete, it gives us visibility of all infrastructure, the Android and iOS app help us to receive notifications of important metrics and even monitor from everywhere.
The permissioning is very good giving us possibility to give our customers permission to just their monitor.

Pros: I have used PRTG for many years now. First when I worked for ABNAMRO and later at other it companies. Value for money is great. Service is superb. Easy to install and maintain. I have tried another SaaS solution, but still prefer PRTG.

Cons: None, it has everything I need. I really can't think of any.

Overall: A happy users/admin for many years in different branches and different companies. I really advise this product.

Pros: Product is really easy to install, manage and for maintenance.
has all important features. Perfect and realtime monitoring.
Suitable for all IT,IOT and Non IT devices.
Very happy with the product.

Cons: Reports are very lengthy and not satisfactory, however PRTG is not meant for reports. It is for real time monitoring.

Overall: Happy and satisfy with the product. will highly recommend to others.
Good product with reasonable price.

Pros: The product allowed me to have a proactive check on the health of the HPE Msa storage, the support gave me help on the optimal configuration.

Cons: After a long time using this solution, no problems or difficulties in using it are reported.

Overall: My company uses PRTG to monitor our customers' IT systems, offering a plus that verifies their systems in real time by proactively intervening on detected problems.

Pros: Easier to handle as Nagios.
Easy to configure the Cisco devices and the sensors.
Simple user management.

Cons: We decided to use SNMP v3. This is the way to make you problems with Cisco (health) sensors.

Overall: This is the new companywide monitoring solution.
From August on I will be one of two admins for the whole company. Hope that everything runs fine like the last months.

Pros: I had the opportunity to use an exceptional monitoring tool as PRTG that has truly transformed the way I manage my business operations. This tool has exceeded my expectations in every aspect, and I am thrilled to share my experience with others.

From the moment I started using this monitoring tool, I was impressed by its user-friendly interface and intuitive design. Setting up the tool was a breeze, and within minutes, I had all my systems and applications seamlessly integrated, ready to be monitored. The tool's comprehensive documentation and excellent customer support further aided in the smooth onboarding process.

One of the standout features of this monitoring tool is its ability to provide real-time insights into the performance of my systems. With its robust monitoring capabilities, I am constantly informed about critical metrics, such as response times, resource utilization, and error rates. The customizable dashboards allow me to visualize the data that matters most to my business, enabling quick decision-making and proactive troubleshooting.

Cons: Internet Connectivity Dependency: As a web-based tool, this monitoring solution relies on a stable internet connection. In the event of an internet outage or slow connectivity, there may be a temporary disruption in real-time monitoring and alerting.

Limited Functionality Offline: Without an active internet connection, accessing or viewing monitoring data may be limited or unavailable. This could be problematic in situations where immediate access to historical data is required, but internet access is unavailable.

Potential Security Risks: As with any web-based tool, there may be inherent security risks associated with transmitting data over the internet. It is crucial to ensure that the tool has robust security measures in place, such as encryption and authentication protocols, to protect sensitive business information.

Browser Compatibility: While most web-based tools strive for compatibility across multiple browsers, there can still be variations in performance and functionality. Users may encounter issues or discrepancies when accessing the monitoring tool using certain browsers or older versions.

Limited Customization Options: While the tool offers a range of monitoring features, some users may find limitations in terms of customization options. Certain specific monitoring requirements or unique configurations may not be easily accommodated within the tool's existing framework.

Overall: The PRTG offers a powerful and reliable solution for businesses looking to monitor their systems and applications effectively. With its user-friendly interface, easy setup process, and comprehensive documentation, the tool ensures a smooth onboarding experience.

The real-time monitoring capabilities, coupled with customizable dashboards, provide valuable insights into system performance and enable quick decision-making. The alerting system is robust and versatile, offering various notification options to promptly address any anomalies or potential issues.

Scalability is another strength of the tool, allowing businesses to seamlessly monitor a growing number of systems without compromising performance. Data security measures, such as encryption and access controls, instill confidence in protecting sensitive information.

However, it's important to consider the web-based nature of the tool, which may introduce dependencies on internet connectivity and potential limitations when offline. Security risks associated with transmitting data over the internet should also be taken into account. Additionally, customization options may be limited for users with unique monitoring requirements.

Despite these potential drawbacks, the overall performance, reliability, and ease of use make this monitoring tool a valuable asset for businesses of all sizes. Its ability to provide real-time insights, proactive alerting, and scalability make it a must-have tool for efficient business operations.

Pros: I inherited this product from the previous sysadmin, we use PRTG-Hosted. I was hesitant at first, having never heard of the product. But after I got it setup properly and notifications and alerts flowing it was an easy adaptation for me to make. Documentation is pretty easy to follow too.

Cons: Configuration has a unique mindset. Easy to learn though. Otherwise I love it.

Overall: I didn't realize how much I loved it until it went down from a billing issue. Now I can't not have it.

Pros: It is very easy to add devices for minuting and setup Microsoft Teams and Email for Alerts.

Cons: sometimes some sensors do not work after the new release, however, Team help us just to fix it.

Overall: Overall happy with the PRTG monitoring and suggest others to use this simple tool for their Infrastructure.

Pros: You can monitor everything using SNMP and all sensor included inside it, over the custom sensor you can choose for your scope.

Cons: Reporting could be better, especially for ping sensors (top 100) that does not provide cvs data exportation feature, but it's ok for all the remaining options.

Overall: Extremely suggested if you need to monitor any device in your environment and receive alerts when your configs are triggered.

Pros: I like the fact that the alerts and warnings are very intuitive to view, as well as the fact that the monitoring system can be used on many and various network devices, with tailor-made sensors for each monitorable resource.

Cons: I don't like that several sensors of the same network are displayed individually when the network is completely down.
For example, it would be better if a general warning is displayed for the entire network.

Overall: My overall experience is that PRTG monitoring is very convenient for managing all network alerts of very large organizations, but also for small companies.